Snapped – Privacy Policy

Last updated: 2025-01-01

This Privacy Policy explains how Snapped ("we," "our," or "us") collects, uses, shares, and protects your personal information when you use our mobile application and related services (the "Service"). By using Snapped, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, username, profile picture, and language preference.
Content: Photos, images, and other content you upload or post on the Service.
Communications: Information you provide when contacting us for support.

1.2 Information We Collect Automatically

Device Information: Device type, operating system, unique device identifiers, and mobile network information.
Usage Information: How you interact with the Service, including features you use and content you view.
Push Notification Tokens: Device tokens for sending push notifications (FCM tokens).
Log Data: IP address, access times, and other technical information.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the Service.
Create and manage your account.
Process and display your content.
Send you push notifications about events and activities.
Respond to your inquiries and provide customer support.
Detect, prevent, and address technical issues and security threats.
Comply with legal obligations and enforce our Terms of Service.
Protect against child sexual abuse and exploitation (see our CSAE policy).

3. How We Share Your Information

We may share your information in the following circumstances:

With Other Users: Your username, profile picture, and content you post are visible to other users of the Service.
Service Providers: We may share information with third-party service providers who help us operate the Service (e.g., cloud storage, push notification services).
Legal Requirements: We may disclose information if required by law, court order, or government request, or to protect our rights and the safety of our users.
Child Safety: We may report suspected child sexual abuse material (CSAM) and related information to law enforcement and appropriate authorities as required by law.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Storage and Security

Your information is stored on secure servers and cloud infrastructure.
We use industry-standard security measures to protect your information, including encryption and access controls.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Images and content you upload are stored using cloud storage services (e.g., AWS S3).

5. Your Rights and Choices

You have the right to:

Access: Request access to your personal information.
Correction: Update or correct your account information through the Service.
Deletion: Delete your account and request deletion of your personal information by contacting us.
Opt-Out: Disable push notifications through your device settings or the Service.

To exercise these rights, please contact us at support@snapped.hu.

6. Children's Privacy

Snapped is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

8. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or safety reasons.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service or by other means. Your continued use of the Service after such changes constitutes your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@snapped.hu

English version above • Hungarian summary below

Snapped – Adatvédelmi Irányelvek – röviden

Ez az Adatvédelmi Irányelv elmagyarázza, hogyan gyűjtjük, használjuk, osztjuk meg és védjük az Ön személyes adatait a Snapped használata során.

Gyűjtött információk

Fiók információk: e-mail cím, felhasználónév, profilkép, nyelvi beállítások.
Tartalom: feltöltött képek és egyéb tartalmak.
Eszköz információk: eszköztípus, operációs rendszer, egyedi eszközazonosítók.
Használati információk: hogyan használja a szolgáltatást.

Az információk használata

Az információkat a szolgáltatás nyújtásához, fiókja kezeléséhez, értesítések küldéséhez, technikai problémák megelőzéséhez és törvényi kötelezettségek teljesítéséhez használjuk.

Az információk megosztása

Az információkat megoszthatjuk más felhasználókkal (profiladatok, tartalom), szolgáltatókkal (felhőszolgáltatások), hatóságokkal (törvényi kötelezettség esetén), és gyermekbántalmazás gyanúja esetén a megfelelő hatóságokkal.

Az Ön jogai

Hozzáférhet adataihoz, módosíthatja azokat, törölheti fiókját, és kérheti adatainak törlését. Kérdéseivel kapcsolatban lépjen velünk kapcsolatba: support@snapped.hu

Az adatokat biztonságos szervereken tároljuk, és iparági szabványos biztonsági intézkedéseket alkalmazunk. Azonban az interneten keresztüli adatátvitel nem 100%-ban biztonságos.